Return policy

Return and Exchange Policy – Speed Tracking Store

At Speed Tracking, we value your trust and are committed to your complete satisfaction. We understand that you may sometimes change your mind about your purchases, so we have implemented a flexible and easy return and exchange policy to ensure a comfortable and secure shopping experience.

Replacement due to a manufacturing defect:

At Speed Tracking, we are committed to immediately replacing any product found to have a manufacturing defect. Simply contact us within the specified timeframe, providing clear video or photographic documentation of the issue.

⏳ Return and exchange period:

• Returns: Within 3 days of receiving the order.
• Replacement: Within 7 days of receiving the order.

Return and exchange policies:

• The product must be:

1. In its original, unused state.
2. Inside its original sealed packaging.
3. Attached is a video or photos showing its condition immediately after opening.

• Returns or exchanges are not accepted for opened products unless a manufacturing defect is proven.
• The following fees are non-refundable:

1. Shipping fees.
2. Cash on delivery fees (if applicable).

• Shipping costs for returns or exchanges are borne by the customer and will be deducted from the refund amount.
• Refund processing time: 7 to 14 days.

⚠️ Cases where returns or exchanges are not accepted:

• Opening the product and removing the factory packaging, or using it without a manufacturing defect.
• Misuse, breakage, or product damage due to external factors.
• Using accessories or parts that are incompatible with the device.
• Failure to follow operating instructions.
• Perform any external maintenance.
• Expose the product to water if it is not waterproof.
• Sensitive products that are affected by use, such as:
• Spark plugs.
• Coils.
• Cleaning filters.
• Electrical connections.

ℹ️ Important notes:

• If the requested product is unavailable for replacement, the customer will be contacted and an alternative or refund will be offered.
• Speed Tracking Store reserves the right to cancel any order in the event of a technical error in the price or stock shortage, in which case the full amount will be refunded to the customer on his card or bank account.

We are always happy to serve you, and your satisfaction is our priority.